Archive for September, 2008

Does A Service Department Matter?

Wednesday, September 17th, 2008

ABC Office Service Department Does it really matter if a company has a service department capable of servicing their own equipment? My answer to that is yes. Of course it does.

There are a lot of office equipment dealers out there trying to get your hard-earned cash. Good for them, but there is one problem. Many dealers of office equipment are unable to service their own products. If a gear gets broken, a manual needs to be replaced or some other problem occurs, you’re out of luck.

What surprises me is that many Internet dealers have an “all sales are final” policy. This means if your equipment is faulty or you need to return something, you’re out of luck. Because this is typically in their Terms & Conditions, they have washed their hands free of responsibility.

ABC Office has its own service department with a full-time staff. We are able to repair our entire selection of equipment, order you parts and offer technical support over the phone. We back our products and know exactly how they work. You can rest assured that ABC Office has your back.

If you don’t want to bother sending your equipment into ABC Office for repair, we have a national network of repair departments capable of fixing your equipment on site. Just give us a call and we can hook you up.

You can visit our service department page online by going here.

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