Do Automatic Electric Letter Openers Damage Mail?
Tuesday, August 24th, 2010
I had a customer ask me recently if electric letter openers sometimes damage the mail they are opening. I can understand the concern. Anytime blades and knives are involved, you would think damage could potentially occur. So, can an automatic electric letter opener damage mail?
The answer to this is yes and no, depending on the letter-opening machine being used. There are two very distinct technologies used. Here is what you will find when looking for a letter opener.
Traditional Letter Opener – Traditional electric letter openers literally cut off the edge of an envelope. This is usually about a 1/8-inch strip. Cutting off this edge allows access to the contents inside. Because cutting is involved, if mail contents are too close to the edge, the potential does exist of the mail being cut as well. The chances of this happening are very slim.
Envelope Slitter / Opener – Envelope slitters use a slightly different approach to opening mail. They slit the outside of the envelope, near the edge, allowing access to the contents inside. The blade is designed to slit the envelope deep enough to open the envelope, but not so deep that it cuts the contents inside. This newer technology is safer for mail and creates very little mess.
The chances of mail being damaged by a letter opener are pretty slim. We have sold many of these machines over the years and I have yet to hear from a customer complaining about their mail being damaged.
We currently offer a great selection of high-speed automatic letter openers that utilize both technologies. The machine you use in your mailroom will depend entirely on how many pieces of mail and letters you will be opening per day.
You can find our entire selection of automatic electric letter openers here.





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