Need Help Repairing A Broken Paper Folding Machine?

Dynafold DE-102AF Paper Folding MachineSymptoms of a failing or broken paper folding machine are sometimes subtle and other times dramatic. Issues can result from worn-out rollers, severe paper jams, misaligned folding plates and much more. Don’t give up on your folding machine. You may be able to fix it.

To begin with, we have a Service Department here at ABC Office that specializes in fixing and repairing folding machines. They can often help you diagnose issues over the phone and help you get the parts you need to get the folding machine up and running.

In cases where you are unable to replace the parts yourself, our Service Department offers a couple of options. Your first option is to send the machine in to our service department for repair. Your second option is to have our Service Department find someone in your local area.

Here are a few preventative maintenance tips you may want to consider using:

Roller Cleaner Rejuvenator (found here) – This is a type of cleaner that you can use to clean off paper dust and ink from the folding machine’s rollers. It also helps moisturize them, preventing cracks that tend to occur over time. Paper dust and leftover ink are two of the biggest causes of folding issues.

Static Eliminator (found here) – Static eliminator can be used on a folding machine to help cut down on static electricity. Static electricity also causes a lot of paper jams by causing misfeeds.

Unfortunately sometimes repairs are either cost prohibitive or repairs are simply not an option. We carry a great selection of both air and friction-feed folding machines found here.

Keith Barlow

Keith is a third generation office equipment expert. ABC Office was started by his grandfather back in 1980 and he is proud to be caring on the values that made ABC Office what it is today… unsurpassed selection, detailed information, low prices, and courteous support.

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7 Responses to “Need Help Repairing A Broken Paper Folding Machine?”

  1. JOAN REYNOLDS Says:

    I HAVE AN A. B. DICK 58 FOLDER AND THE PAPER KEEPS STOPPING IN THE TOP PLATE. IT DOES NOT DO THIS ON EVERY ONE BUT IS BECOMING MORE AND MORE FREQUENT. THE OTHERS FOLD CORRECTLY. ANY SUGGESTIONS?

  2. Dave Says:

    When the sheets start getting stuck in the folding plate, it is usually a result of the rubber rollers getting dusty or dirty, which can cause the rollers to slip on the paper. I’m not saying this is definitely your problem, but it sounds similar to what I have heard from other customers. In the above article I provide a link to our roller cleaner. That solvent can be used to clean rollers without damaging or cracking the rubber. If it is more serious, you may need to actually replace the rollers themselves.

    What I would recommend doing is calling our Service Department at 1-800-658-8788 x129. They should be able to provide you with more model-specific solutions to your machine.

  3. Lloyd Says:

    HI Our Dynafold Model DE-102AF paper folder is not operating. At all. Turn it on and nothing. We have pulled all the plates and I am getting ready to pull apart the machine to get at the motor. What is the cost of a new motor? If they are even available. Thanks

  4. Dave Says:

    Give our Service Department a call at 1-800-658-8788 x129 and ask for Cynthia. She should be able to get you a new motor or at least help you find out what’s wrong. It’s free to call. At that point you can figure out what needs to be done. Write back if you can’t get through.

  5. Gordon Moore Says:

    Where are you located? What would it cost us to have our machine repaired. It eats a lot of paper.

    We currently have a Martin Yale Auto Folder.

  6. Gordon Moore Says:

    Where are you located?
    We have a Martin Yale Auto Folder. It crumples lots of paper.
    What would the cost be to repair?

  7. ABC Office Says:

    We are located in Kaysville, UT however we have service techs that can repair machines nationwide. The cost would depend on where you are located and how close one of our service techs are too you. If you give us a call at 1-800-658-8788 we can bid a price for you. Thanks!

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