Archive for the ‘News’ Category

ABC Office now offers service agreements online for new products.

Tuesday, July 10th, 2007

At ABC Office we are now offering service agreement plans available to all customers on almost the entire product line. These new service agreements will help give you peace of mind knowing that your newly purchased office equipment is guaranteed to work for the duration of the agreement. Our new service agreements are for a one-year period of time and
may be renewed.

The new service agreements guarantee the performance of the product for a year. The contract will cover shipping, parts and labor. You can read more about the service agreements here.

These new agreements should help you cut down on downtime and keep your business up and running.

You are probably already familiar with service agreements in others industries, such as automotive and electronics products. We are one of the first online office equipment retailers to offer this service. Our service technician has reported that the new service is already proving itself successful, after just a few days of being online.

These new service contracts can be purchased online through our shopping cart or may be ordered over the phone (800-658-8788). Feel free to look at and take advantage of this new service.

ABC Office continues to provide customers with valuable resources and information.

Thursday, February 8th, 2007

Many of you may already be aware of this, but we offer a monthly newsletter written by me, Dave. The newsletter is informative, short and good reading. I take a compilation of the most common questions throughout the month and post answers in the newsletter.

It is pretty safe to say that if one customer has a question regarding a product, there are probably several others out there with the same question.Subscribers, and customers, are more than welcome to send us questions anytime. They will always be answered and may even be featured in the newsletter.

The “Ask Dave” newsletter goes out on a monthly basis. The newsletter usually features a few promotions exclusively available to newsletter subscribers. The format of the newsletter usually includes about three to four questions with answers. Industry news is sometimes mentioned in the newsletter as well.

You can subscribe to the newsletter by going here. If for any reason you don’t like the newsletter or no longer want to receive it, it is very easy to unsubscribe. Try out the newsletter today!

Digital voice recorders capture hours of audio with a device the size of a cell phone.

Friday, October 20th, 2006

Digital Voice RecordersAlthough it may be nothing new, digital voice recorders have surpassed the popularity of traditional cassette tape recorders. You may not have had this problem lately, but traditional cassette tape recorders were notorious for eating tapes and making a big mess. Reliability wasn’t guaranteed. Most compact cassette tapes were incapable of recording for more than 45 minutes!

Digital voice recorders don’t use any tape at all. None! I can’t even begin to tell you how nice that is. Digital voice recorders are also capable of recording audio for hours. Our highest-end recorder can record audio for up to 65 hours! That equals out to be about 86 cassette tapes. The audio doesn’t degrade over time either. Traditional tapes could only be used a couple of times before the audio worsened.

Our digital voice recorders are also very compact, the largest being only 3.4-inches tall. They can easily fit into a purse or pocket. The recorded data can later be transferred to a computer for storage or for editing. Feel free to stop by and take a look for yourself.

I have used them myself and can assure you that you will not be disappointed.

Top-secret shredders are designed to shred the most sensitive documents.

Thursday, September 7th, 2006

The government doesn’t use just any shredder when it comes to shredding sensitive and top-secret documents. They use the highest-security shredders available on the market. The National Security Agency (NSA) has come up with a list of shredders that they consider to be appropriate for the shredding of top-secret documents.

These shredders are referred to as security level six shredders and shred paper down to 1mm x 4-5mm. The particles are almost as small as dust.

Security Level 6 Shredded Particles

You can find a complete description on security level six shredders by looking at our paper shredder guide.

You can find a list of our high-security paper shredders by going here. Is your shredder on the list? Take a look and see.

Although security level six shredders are nice to have, they are not necessary for everyone. Most ID thieves won’t bother looking at shredded material. They may piece together strip-cut documents, but will almost always avoid cross-cut documents. Thieves usually don’t want to put forth the effort to piece documents back together, and will usually move on to another location for something un-shredded.

ABC Office hits ten years online and avoids the Dot-bomb.

Thursday, July 13th, 2006

ABC OfficeABC Office has successfully navigated the Internet waters to become one of the most successful Internet-based online office equipment dealers. Many of you may not know the history of ABC Office and how the Web site was created in 1996.

In the late 1990’s, the Internet began to grow in popularity. The Internet was becoming a phenomenal success. Internet-based companies were popping up everywhere and fortunes were being made. ABC Office launched their Web site in 1996. The Web site focused on office automation equipment and transitioned from a traditional brick-and-mortar company to an Internet business.

Around the year 2000, many of the companies began to fail. This is often referred to as the Dot-bomb. Many Internet companies, such as Kozmo.com, Etoys.com and Pets.com declared bankruptcy. Confidence in the Internet began to wane.

While many companies were failing, ABC Office began to grow. Avoiding the fate of other Dot.com companies, ABC Office applied traditional brick-and-mortar strategies to their virtual business. This included real customer service representatives, a full warehouse and a service department.

ABC Office now sells to businesses around the world. To see a full line of products, click here.

The Max-Bantam counts paper with speed and precision.

Monday, June 12th, 2006

Max Bantam Paper CounterThere are many paper counters out there designed to count large stacks of paper quickly and efficiently. Many of the paper counters out there measure the thickness of a stack of paper and give a precise “estimate” of the total number of sheets. I figured this must be one of the quickest and most economical ways to count paper.

ABC Office eventually came across the Max-Bantom paper counter. This paper counter counts ever single sheet, rather than measure the thickness of the stack. This gives you a precise total every time. I counted a stack of 388 sheets of paper four times, and the counter came up with 388 every time.

The Max-Bantom was easy to set up and use. I was surprised to find that batch counting could be done with the push of a few buttons. I decided to set the machine up for batch counting every 20 sheets. After 20 sheets, the counter placed a tab in the stack of paper.

This paper counter is certainly worth looking at if you are in the market for a fast paper counter that can keep precise count of paper inventory. We are in the process of getting the video ready for the Web, but you are certainly more than welcome to request a live video demo. Our customer service reps will get a camera and show you every little detail over the Internet.

You can sign up for the live video demo by going here.

How do grocery stores preserve food?

Friday, March 3rd, 2006

Vacuum SealersHave you ever wondered how food is processed and prepared for the store? It may not be at the top of your list, but it is still very interesting. If proper care is not taken, food can easily spoil. Bacteria sets in and causes the food to rot. Rotten food is both tastes bad and can be dangerous. Rotten food can also cost stores a lot of money in lost merchandise. Several types of food preservation are available to extend shelf life. These preservation methods help eliminate and slow a variety of bacteria, fungus and more.

Salting food used to be widely practiced to help preserve meat. Food was kept outside during cooler times to preserve food. Refrigerators were later introduced to help slow down bacteria. Refrigerators can now be widely found in both stores and homes. Putting all food in refrigerators is expensive and not economical for grocery stores. Due to cost, other methods have been invented to help preserve food. One of the more popular methods is the vacuum sealer.

Vacuum sealers put food in an airtight environment that prevents bacteria and fungus from growing.
Vacuum sealers remove air and seal products in a bag. This eliminates the vital oxygen that most bacteria require to grow. The finished vacuum-sealed bag can then be placed on a shelf, hung on a wall or be put in a refrigerator for superior preservation.

Chamber sealers are one of the more popular vacuum sealers used by commercial producers of food. This style of sealer uses a chamber where the products and bags are placed. Air is removed from the entire chamber, including the bag and food, which creates a vacuum. The bag is sealed and the air inside the chamber is returned back to normal. Because the bag is previously sealed, the air inside the bag remains in a vacuum-like state. You can see an example of this by going here. The demo is pretty fun to watch.

Potato chips and delicate food such as crackers can be damaged if all the air is removed from the vacuum-sealed bag. For this reason, the amount of air removed from the bag can be adjusted. Nitrogen air tanks can be attached to most chamber vacuum sealers, replacing the oxygen with another gas that has better preserving properties. Although some bacteria do not require oxygen to survive, most bacteria are wiped out when the oxygen is swapped out for nitrogen.

You can see ABC Office’s entire selection of vacuum sealers by going here.

ABC Office receives dealer of the year award from MBM.

Monday, January 30th, 2006

MBM Office ProductsABC Office recently received the prestigious MBM dealer of the year award. MBM is a world-known manufacturer of Destroyit document shredders and makes advanced finishing equipment for the graphics and print industries. MBM has been manufacturing state-of-the-art paper handling equipment for over 60 years. We are excited to be a recipient of this award and are continually working to better ourselves and work harder to provide you with the equipment and products you need to keep your businesses running.

MBM Products are known for their quality and reliability. They are best known for their line of Destroyit paper shredders. Reliable, fast and easy to use, Destroyit shredders have set the world standard for over 45 years. Unlike shredders purchased at office super stores, Destroyit shredders are industrial grade, precision-engineered machines built to provide years of reliable and efficient operation. With data and identity theft on the rise, effectively disposing of your company’s confidential data is more important than ever. More powerful and reliable than machines from office super stores, the smallest Destroyit desk-side models are built with the same industrial-grade components as the largest high-volume shredders. MBM also manufactures a line of paper cutters under
the name of Ideal and Kutrimmer.

Manufactured in Germany, Triumph paper cutters and Kutrimmerpaper trimmers lead the world in performance and safety. Their line of guillotine trimmers can cut through hundreds of documents at once. The Kutrimmer line of paper trimmers can precisely cut paper down to any size needed.

MBM manufactures paper folders, collators and bookletmakers. All this equipment is designed to help companies save money by bringing outsourced projects back into the office. Businesses can save a lot of
money by doing their own shredding, paper cutting, folding and more. All the products manufactured by MBM are designed to streamline the office, be easy to use and operate at fast speeds.

We are excited to continue our partnership with MBM and strive to be the best source for all MBM products.

ABC Office adds Fellowes paper shredders to their already large line of shredders.

Monday, January 16th, 2006

Fellowes Paper ShredderSince working for ABC Office, I have seen the demand for paper shredders grow significantly over the past several years. To help keep up with demand, we have increased our shredder line by adding the popular Fellowes brand paper shredders to our site. A total of 21 new shredders have been added. While all the shredders can handle paper, many of the new models can shred CDs, DVDs, credit cards and more. Come take a look at our new selection of Fellowes shredders by going here.

FellowesDocument shredding is one of the most important ways you can protect your identity. The Federal Trade Commission (FTC) states, “To thwart a thief who may pick through your trash or recycling bins to capture your personal information, tear or shred your charge receipts, copies of credit applications, insurance forms, physician statements, checks and bank statements, expired credit or charge cards that you’re discarding, and credit offers you get in the mail.

Take a look at our useful fraud prevention ideas and paper shredder recommendations by going here:

Shredder Guide

Fraud Prevention Guide

HIPAA

FACTA

For information about a paper shredder that may work for you, call toll-free (1-800-658-8788) Monday through Friday from 7:00 a.m. – 6:00 p.m. MST. A knowledgeable customer service representative can then assist with answering questions regarding shredders.

High-power paper drills aren’t your standard paper punch.

Tuesday, December 27th, 2005

Paper DrillsAlthough it may not be the biggest topic of conversation, you may have wondered at one point in your life how holes get into reams of three-hole punched paper that you purchase at the store. Three-hole paper is one of the most widely used formats of paper used today. It is used in schools, homes, businesses and other organizations.

One of the most common misconceptions about paper drills is that the paper is not actually punched. It is drilled. Special hollow drill bits spin at high speeds and are pressed through the paper, cutting holes. The punched holes travel through the hollow drill bit where they are captured in a special tray. A one-inch stack of paper can be drilled through in less than five seconds. Some paper drills are capable of drilling through a 2 ½-inch stack of paper at once.

A common misconception is that normal wood drill presses can be used to drill paper. A normal drill bit, when applied to paper, tears it and creates unsightly burrs. Some people have actually tried to attach a hollow paper drill bit to a standard wood drill press. They are surprised when they discover it doesn’t work. The drilled paper holes that travel up the hollow bit get stuck in the bit. With no place for the drilled waste to go, the drill bit is no longer able to travel through the paper.

Some industrial wood drill presses can spin at much faster revolutions per minute (RPM) than a standard paper drill. This can be dangerous as the friction creates a lot of heat. Even with a normal paper drill, the hollow drill bits can be hot to the touch. Drill waxes and oils can be used to help reduce heat and extend drill bit life.

One-and three-spindle paper drills are commonly used, depending on the volume and job. Single-spindle paper drills often use a sliding base plate that can allow the machine to drill three holes.

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